Malware, phishing, and other email-borne attacks are ubiquitous, and often seem unstoppable. The end user is now becoming the first line of defense, and to increase the strength of this human defense, organizations must implement new approaches to user education and training. Kathleen Hyde, chair of cybersecurity programs at Champlain College Online, cites consistency and relevancy as the two keys to success, and explores ways organizations can make these necessary investments in their workforce information security training.
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