Online Student Support

Your academic advisors are here to support you every step of the way, helping you identify your interests, strengths, and goals and ways to build upon them throughout your time at Champlain College. While going back to school isn’t easy, our advisors are here to remove the obstacles holding you back and to get you to graduation.

Support and Resources Available to Champlain Online Students

Whether you're looking for academic assistance, help with time management, have questions about technology, or simply need someone to talk to, Champlain's dedicated staff members are here to help.

Academic Advisors

Champlain academic advisors play an important role in our students' learning experiences. As soon as you accept your offer of admission, you'll be assigned a dedicated advisor who will work with you throughout your program. Your advisor's role is to help you achieve your academic goals, and can be contacted at any time by phone or email. Reach out to your advisor for help with:

  • Questions about your program. Advisors can give you information on the courses you need to take, when they're offered, and the requirements you need to meet in order to graduate.
  • Staying on track. Champlain advisors can connect you with time management and stress management support resources, offer words of encouragement if you're feeling overwhelmed, and help you determine a course of action if obstacles arise or if you need to take time away from your education for whatever reason.
  • Accessing resources. Your advisor can connect you with tutors, answer questions about the online classroom, direct you to career resources, and help you with library support.

Smarthinking Online Tutoring

Champlain offers real-time online tutoring and homework help, available 24 hours a day, seven days a week from any computer with Internet access. You can participate in live support sessions with Smarthinking tutors, who are all professional educators with master's or doctoral degrees.

Additionally, Smarthinking offers on-demand tutorials in math, business, writing, and science, as well as a wide range of other study resources, including:

  • Writing manuals
  • Sample problems
  • Research tools
  • Study skills materials

Wellbeing Wednesdays

Featuring a variety of wellbeing-related topics like reducing stress and igniting creativity, Wellbeing Wednesdays are ongoing webinars with the goal of providing students with practical ways to care for themselves and others, as well as specific tools and resources to use in everyday life. Champlain College faculty and staff facilitate the sessions, using their respective areas of expertise to create new and compelling content for students. 

Library Support

Champlain's award-winning Miller Information Commons offers the ability to live chat with librarians for assistance with research or general library services.

Academic Accommodations

Accommodations are available to all currently enrolled students with a documented disability substantially limiting them in major activities. Individuals eligible for accommodation services include (but are not limited to) students with documented hearing, visual, speech, and/or learning disabilities.

If you are eligible and plan to seek academic accommodations for your online courses, please make those arrangements prior to the start of classes. Notify our Accommodations Services Center using the instructions outlined below in advance of your class beginning, and they will provide you with the guidance you need to request accommodations.

Once a student has been admitted to Champlain College Online, the following guidelines will assist in making a smooth transition into the College:

  1. Submit current, comprehensive, objective, professional documentation of your disability to the Office of Accessibility.
  2. A staff member will contact you before the start of the semester to schedule an appointment for discussion of: the academic accommodations process, learning needs and supporting documentation, and appropriate and reasonable academic accommodations.
  3. Once registered with the Office of Accessibility, it is the responsibility of the student to contact the office at the start of each semester to request that their academic accommodations be enacted.

Accommodations Request Form

PLEASE NOTE: It is the student's responsibility to arrange for certain provisions which are outside the scope of the Office of Accessibility and the College. These provisions include, but may not be limited to: attendant care, mobility training, items/services of a personal nature and sources of financial aid. The Office of Accessibility is available to consult with a student regarding needs and possible local resources.

Academic Advising Team

CCO Advisor Caroline Steele

Caroline Steele, M.S.

AT&T Badge Programs, Cybersecurity (BS), Information Security (MS), Data Science Certificate (UG & GR)

Courtney Ellison, Academic Advisor for Champlain College Online

Courtney Ellison, MFA

Accounting (AS, BS, Certificates), Business Management (AS, BS, Certificates), Healthcare Administration (BA & MS)

Ted Thorndike, CCO Academic Advisor

Edward (Ted) Thorndike

Computer Forensics & Digital Investigation (BS), Digital Forensic Science (MS), Information Technology (MS)

CCO Advisor Michelle Platt

Michelle Platt, MPA

Cybersecurity (BS), Cybersecurity Fundamentals Certificate (UG), Advanced Cybersecurity Certificate (UG), Information Security (MS), Advanced IT Certificate (UG), Block Chain Certificate (UG)

CCO Academic Advisor Sam McClernon

Samuel McClernon, MAT

Cybersecurity (BS), Information Security (MS), Digital Forensic Science (MS, Graduate Certificate), Web Design & Development (AS, BS)

CCO Advisor Sarah Calnan

Sarah Calnan, M.Ed.

Master of Business Administration (MBA), Graduate Certificates, Human Resource Management (BS and UG Certificate), Positive Organization Development (Grad Cert)

Virginia Booth, CCO Academic Advisor

Virginia Booth

MBA, Executive Leadership (MS), Leadership (MS), Marketing & Communication (BS), Organization Development & Human Relations (MS), Non-Degree

Why Champlain

Rosie Smith, Bachelor's Degree in Integrated Studies

Champlain Community

"I was living in Mexico during my program, and there was a major earthquake. My advisor heard about it and called me the next day to find out how I was. It's that kind of personal touch that really makes Champlain special."

Rosi Smith Bachelor's Degree in Integrated Studies
Executive Assistant & Project Coordinator, U.S. Embassy in Helsinki, Finland

Academic Excellence and Recognition

New England Commission of Higher Education Logo

Regionally accredited by the New England Commission of Higher Education

US News & World Report Best Online Bachelor's Degree Programs

Ranked among the Best Online Bachelor’s Programs by U.S. News & World Report

Military Friendly Badge

Designated as a Military Friendly School for our commitment to the military community ranks Champlain College Online among best schools with accelerated bachelor's degrees

Named the among the best schools with accelerated bachelor's degrees by

Financial aid counselor discussing payment options with two adult students

Paying for School

With a variety of options to reduce the cost of going to school and flexible ways to pay, expect more affordability and a high-quality education that won’t break the bank.

Explore Ways to Pay
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Start Your Fast & Free Application

The online application is free and should take about 15 minutes to complete. You can finish your application or return to it later, so get started today!

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From the blog

Download Online Experience Guide

Learn what you can expect from your experience at Champlain College Online.

Sunset over Lake Champlain from Champlain College campus in Burlington, Vermont

Online Experience Guide Download

Learn more about what you can expect from your online experience at Champlain.

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