Good Leadership Is About Asking Good Questions

Harvard Business Review


Leaders today need to revisit an overlooked skill: asking questions. In my 40 years as an executive and advisor in Silicon Valley, I’ve often seen leaders assume that people look to them for answers — bold assertions that build people’s confidence in their competence. But in reality, that kind of approach erodes trust, especially at a time when so much is manifestly uncertain. You think you have the answers to all the important questions? That suggests that you are either clueless — you have no idea how rapidly the world is changing — or that you are lying. In either case, you won’t find that trust that you’ve been looking for.

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Learn more about The David L. Cooperrider Center for Appreciative Inquiry, based in the Robert P. Stiller School of Business at Champlain College here.

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Harvard Business Review