Different generations of adult learners are coming to continuing education for vastly different reasons. From millennials to baby boomers, each has unique goals, needs and expectations of their post-secondary institution. As learner expectations change, it’s important to understand the characteristics of delivering a modern experience.
To try to gain a better understanding of changing learner demographics, Champlain College Online conducted a survey of adult learners. In this interview, Melissa Marcello, associate vice president of Champlain College Online, and Gabe Clevenger, assistant vice president of enrollment management for Champlain College Online, reflect on the survey results, discuss generational gaps in education, and reflect on how institutions can adapt to this learning shift.